The Richmond Free Public Library Home Bound Delivery Policy

 

The Richmond Free Public Library is pleased to offer delivery of library materials to our Richmond patrons who are home bound.  This service allows our home bound patrons access to all our Richmond Library materials.  The library will arrange to have items delivered to and picked up from his/her home by staff members.

 

Eligibility and Requirements

A Richmond resident or Richmond patron requesting home bound delivery services is required to meet one of the following criteria:

Permanent physical disabilities (such as limited mobility, prolonged illness, low vision)

Temporary physical limitations

Other age-related limitations

Does not have a driver’s license or access to transportation

Note – A home bound delivery patron must have a reliable means of contact (home phone, cell phone or email address).

 

Eligibility will be established when a librarian conducts an interview with the interested patron.  The librarian will fill out a Questionnaire to establish the borrowing and reading tastes of the new user.  Each home delivery patron must have a registered C/W MARS library card.  A librarian can help a new patron register for one.

 

Patrons requesting home delivery must provide a safe and appropriate environment for staff members who make deliveries to their home and protect all library materials while in their custody.  Home delivery will be suspended if the delivery staff determines that delivery to a patron poses a substantial risk to health and well being of the library staff.

 

Library staff will only deliver or pick up 2 items per visit.  Library staff will not pick up or deliver items that have been Inter Library Loaned from other libraries by the patron.  Circulated items will be from Richmond.

 

Safe Child Policy

 

The Richmond Free Public Library provides a safe environment for all children.  The safety and well being of our young patrons is one of our priorities and caregivers and guardians must do their part.

Children under 12 must be accompanied by an adult.  Library staff cannot always see all patrons, especially young children.  Library staff cannot assume responsibility for the safety of an unattended child.  Library staff is not responsible to keep children inside the building.  We make an exception for our Young Librarians volunteer program as the volunteers are in a supervised space with a Richmond librarian. 

Should the situation arise that a child under the age of 12 is left unattended in the library; the following steps will be taken:

  • Attempts will be made to contact a parent or legal guardian
  • If the library is closing and a staff member could not contact a parent or legal guardian, the staff member will call the police.
  • Staff members, under no circumstance, will take a child out of the building or bring the child to a different location.

 Children 12-18 may use the library unattended as long as their conduct is acceptable in the library setting.  Children may browse, read, use the PAC, watch TV, research, and work on homework.  Children will be asked to leave the library if they do not display appropriate behavior for maintaining a peaceful environment.  Unattended children must be able to contact an adult and both adult and child must be aware of the library hours. 

Parents, guardians and caregivers, not the library staff, are responsible for the actions and safety of the children visiting the library.

 

Safe Child Policy Approved and adopted by the Executive Board

 

 

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